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Home Services

Show up before you show up.

A homeowner is about to let a stranger into their house. Video Intros lets the person who is coming say hello first: who they are, when they will arrive, and what will happen.

An estimate, tomorrow at 2:00

They know who is
coming to the door.

The appointment is booked. The specialist on the job gets a text, records fifteen seconds in the truck, and the homeowner opens a page in your company’s brand with a face, a name and what to expect.

  • The person on the appointment, not a call-center voice
  • Your license, insurance, badges and reviews on the same page
  • The day and time in plain words
  • You see when it was opened and watched

The home services preset

Four touchpoints,
ready on day one.

A new home services organization starts with these touchpoints and scripts, and owns them from then on. Shown here with sample names.

  1. In-Home Estimate

    Appointment

    “Hi Jordan, I'm Sam with Brightwell Home Co.. I'm looking forward to meeting you tomorrow at 2:00 PM. I'll take a look, answer your questions, and walk you through your options. See you then!”

  2. Service Visit

    Appointment

    “Hi Jordan, I'm Sam with Brightwell Home Co.. I'll see you tomorrow at 2:00 PM for your service visit. See you then!”

  3. Follow-Up

    No context

    “Hi Jordan, it's Sam with Brightwell Home Co.. I just wanted to check in and see how everything is going.”

  4. Custom

    No context

    “Hi Jordan, it's Sam with Brightwell Home Co.. I wanted to send you a quick personal message.”

Common questions

For owners and sales managers.

How can contractors improve appointment show rates?

A reminder text confirms a time. It does not give a homeowner a reason to be there, and it does not tell them who is coming. A short video from the specialist does both: the appointment becomes a commitment to a person.

Video Intros measures whether each video was delivered, opened and watched, so you can compare kept appointments with and without a video against your own numbers. Video Intros has not published show-rate benchmarks and does not promise a result.

What does the specialist have to do?

Open a link, read fifteen seconds of script and tap send. It is built for the minute between jobs, on the phone they already carry, with nothing to install.

Where did Video Intros start?

Inside a working home-services company, where every appointment begins with a short video from the person who is coming. The product was built around that workflow before it was opened to other industries.

Show up before you show up.

Bring Video Intros to your team. We set up each organization with you directly during early access.