Terms of Service

01Who we are and what these Terms cover

In shortVideo Intros is operated by Rytela Inc. Using it means you accept these Terms.

Video Intros is a product and service of Rytela Inc. These Terms of Service (the “Terms”) are a binding agreement between you and Rytela Inc., doing business through its Video Intros product and services (“Rytela,” “Video Intros,” “we,” “us,” or “our”). “Video Intros” and “VideoIntros.com” are product and service names of Rytela Inc. They are not a separate company or legal entity.

These Terms govern your access to and use of the Video Intros websites, including videointros.com and app.videointros.com, the recording, delivery, client-page, messaging, analytics, administration and assistant features, and any related software, content and services we provide (together, the “Service”).

By creating or using an account, recording or uploading content, sending or opening a Video Intro on behalf of a business, requesting early access, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Using the Service for an organization. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” means both you and that organization. An organization is responsible for the people it allows to use the Service under its account.

Other agreements. If you and Rytela have signed a separate written agreement or order for the Service, that agreement controls where it conflicts with these Terms. Our Privacy Policy explains how we handle personal information. It is a notice, not a contract.

Who is protected. Where these Terms disclaim warranties, limit liability, or provide a release or indemnity, those protections apply to Rytela Inc. and to its affiliates, subsidiaries, successors and assigns, and to each of their respective officers, directors, employees, contractors, agents, representatives, licensors, and technology, artificial intelligence, hosting, telecommunications, messaging and other service providers and subprocessors (together, the “Rytela Parties”).

02Eligibility and accounts

In shortThe Service is for businesses and professionals. You must be at least 18 and keep your access secure.

The Service is intended for businesses and professionals. You must be at least 18 years old and able to enter into a binding contract. The Service is not directed to children.

You agree to give us accurate information and to keep it current. You are responsible for all activity under your account and under any personal recording or sign-in link sent to you. Links issued by the Service are credentials: do not forward a link that was sent to you for your own use. Tell us promptly if you believe an account or link has been used without authorization.

An organization’s administrators control that organization’s settings, team members, branding and content. If you use the Service as a member of an organization, that organization may be able to see, manage, export or delete your content and profile within the Service.

03The Service and early access

In shortVideo Intros helps people send short personal videos. Some features are new, limited or still being built.

Video Intros lets a business ask a member of its team to record a short personal video for a specific customer at a specific moment, delivers that video on a page that carries the business’s brand, and reports engagement. Features vary by plan, by organization and over time.

Parts of the Service may be offered as early access, pilot, preview or beta features. Those features may be incomplete, may change or be withdrawn at any time, and are provided without any commitment that they will become generally available. Each organization may be set up directly with our team rather than through self-service sign-up.

04Your content and who owns it

In shortYou keep whatever rights you have in your content. We own the Service.

“User Content” means anything you or your organization submit to, record with, or create through the Service. It includes video, audio, voice, images, photographs, likeness, names, scripts, prompts, instructions, recordings, logos, trademarks, company materials, uploaded files, text, profile information, information about your clients, customers and contacts, messages, and the Video Intros and client pages produced from those materials.

You keep ownership. As between you and Rytela, you retain whatever ownership rights you have in your User Content. These Terms do not transfer ownership of your underlying intellectual property to Rytela.

We keep ownership of the Service. Rytela and its licensors own the Service, including its software, designs, page layouts, templates, default scripts, workflows, models, prompts, documentation, trademarks and all improvements to them. Except for the limited right to use the Service under these Terms, no rights are granted to you.

05The license you give Rytela

In shortYou give Rytela a broad license to use your content to run, secure, support and improve the Service. It is not a transfer of ownership.

To operate the Service we need permission to handle your content. You grant Rytela Inc. a worldwide, non-exclusive, royalty-free, fully paid license to host, store, reproduce, process, transmit, display, perform, format, adapt, modify, create derivative works of, analyze, render, encode and transcode, distribute where necessary, generate AI-derived material from, and otherwise use your User Content, to the fullest extent permitted by law, for these purposes:

• providing, operating and maintaining the Service, including delivering content to the people you direct us to deliver it to;
• securing the Service and preventing fraud, abuse and misuse;
• customer support and troubleshooting;
• analytics, measurement and quality assurance;
• testing, research and development;
• improving Video Intros and other Rytela technology, including workflows, automation, prompts, and artificial intelligence and machine learning features where applicable;
• developing new features, products and services; and
• complying with law and enforcing these Terms.

This license is sublicensable to the service providers and subprocessors that help us provide the Service, only so that they can perform services for us, and is transferable to a successor in connection with a merger, acquisition, financing, reorganization or sale of assets.

The license lasts for as long as we hold the content, plus the period reasonably needed to remove it from active systems and backups, and continues for content that has already been delivered at your direction, for records we must keep by law, and for improvements and de-identified or aggregated information derived while the license was in effect.

De-identified and aggregated information. Rytela may create and use information that does not identify you, your organization or any individual, such as aggregated usage and performance statistics, for any lawful purpose, including research and publication. Rytela owns that information.

How we handle personal information contained in User Content is described in our Privacy Policy. Promotional use of content is limited as described in “Promotional use and publicity.”

06Artificial intelligence

In shortThe Service may use AI, including third-party providers. AI output can be wrong. You must review it before you use it.

The Service may use artificial intelligence, machine learning, generative AI and other automated systems, including systems operated by third-party artificial intelligence and technology providers. We may add, change or replace AI features and providers at any time.

Depending on the features available to you, AI may be used to understand your instructions, transcribe speech, analyze text, assist conversations, generate scripts and prompts, create or edit video, audio or images, personalize Video Intros, generate synthetic or modified media, make recommendations, automate workflows, summarize or classify information, and improve how the Service works. Not every feature listed is available today.

Content you provide to AI features

When you use an AI feature, the content and instructions you provide, and the context needed to respond, are processed by automated systems and may be sent to third-party AI providers so the feature can work. Do not submit information to an AI feature that you are not permitted to share.

AI output

AI output may be inaccurate, incomplete or misleading. It may contain errors, omit information, misunderstand your instructions, produce unexpected results, be similar or identical to output generated for other users, contain inappropriate material, implicate the intellectual-property, privacy or publicity rights of others, or fail to achieve the result you intended.

Rytela does not represent or warrant that AI-generated output is unique, accurate, complete, error-free, non-infringing, suitable for any particular purpose, legally compliant for your particular use, or available indefinitely.

You are responsible for review. You must review AI-generated material before you send it, publish it, rely on it or use it commercially. Video Intros is a tool. You remain responsible for how generated content is used and for any decision you make based on it. AI output is not legal, financial, medical or other professional advice.

You may not use AI features to create content that these Terms prohibit, or represent that AI output was created by a human where that would be deceptive or unlawful.

Our use of content and interactions to improve our own systems is described in “The license you give Rytela” and in the Privacy Policy.

07Face, voice, likeness and synthetic media

In shortYou authorize us to process your face and voice to provide the features you use. If your content includes someone else, you must have their permission.

Video Intros involves real people recording themselves, and the Service may create or modify media.

Your own likeness. If you record, upload or otherwise provide your face, voice, likeness, image, photograph, video, audio, name or persona, you authorize Rytela and its service providers to process it as reasonably necessary to provide the features you or your organization use. This includes storing it, generating previews and derived formats from it, displaying it to the recipients you or your organization select, and showing it within your organization’s account.

Other people’s likeness. If your User Content includes another person’s face, voice, likeness, image, name or persona, you represent and warrant that you have all rights, licenses, permissions, releases, authorizations and consents needed for Rytela to process that content as you direct, and for the use you make of it. You are responsible for obtaining these from employees, representatives, customers, clients, homeowners, models, actors and anyone else who appears or is identified in your content, and for keeping a record of them.

Prohibited uses. You may not use the Service to create, send or distribute:

• impersonations of any person without their authorization;
• deepfakes, voice clones or other synthetic media depicting a real person without that person’s authorization;
• deceptive synthetic media, including media that falsely presents generated content as a genuine recording;
• false or misleading endorsements or testimonials;
• fraudulent communications; or
• content that violates any person’s privacy, publicity, intellectual-property or contractual rights, or any applicable law.

Recording and consent laws. You are responsible for complying with laws that apply to recording, capturing or using a person’s image, voice or likeness, including laws that require notice to or consent from the people recorded.

Biometric information. As of the effective date of these Terms, Video Intros does not use recordings to create face-geometry scans, voiceprints or other biometric templates for the purpose of identifying individuals. If we introduce a feature that does, we will provide any notice and obtain any consent that the law requires before you use it.

We may remove content, and suspend or close accounts, where we reasonably suspect a violation of this section.

08Information about your clients and contacts

In shortYou decide whose information you enter and who you contact. You are responsible for having the right to do that.

You may enter information about your own clients, customers, leads and other contacts, such as a name, a phone number and appointment details (“Client Information”). You decide what Client Information to provide, why, and who the Service communicates with on your behalf. Rytela provides the technology.

You are responsible for:

• having lawful authority to provide Client Information to us and to direct us to use it;
• giving any notices and obtaining any consents required by law, including for communications and for recordings;
• complying with privacy, data-protection, communications, marketing, and recording, voice and video consent laws that apply to you;
• honoring opt-outs and other requests from the people you contact; and
• making sure your content and each communication you send are lawful.

Where Rytela processes Client Information on your behalf to provide the Service to you, you are responsible for determining the purposes of and lawful basis for that processing, and Rytela acts on your instructions as given through the Service and these Terms. Rytela may also process limited information for its own purposes, such as securing the Service, preventing abuse, measuring performance and complying with law, as described in the Privacy Policy.

If someone you contacted through the Service asks us about their information, we may refer them to you, and you agree to respond as the law requires.

09Messages and communications

In shortYou must have permission to contact people and must follow the law. We cannot guarantee that a message is delivered or read.

The Service may send or help you send communications, including text messages, other electronic messages, email, automated communications and appointment-related communications, to your team members and to the recipients you choose.

Your responsibilities. You are responsible for complying with all laws, regulations, carrier and provider rules, and industry guidelines that apply to your communications, including those governing consent, automated messages, telemarketing, commercial email, sender identification, content and opt-outs. You represent that you have obtained any consent required to contact each recipient through the channel used, and that you will stop contacting anyone who opts out. The Service may automatically stop messages to a recipient who opts out, and you may not attempt to circumvent that.

No delivery guarantee. We do not promise that any message will be delivered, delivered promptly, read, free of errors, or supported by every carrier, device, application or provider. The Rytela Parties are not liable for carrier or provider blocking or filtering, spam filtering, provider outages, delivery delays, device or application incompatibility, recipient behavior, third-party messaging restrictions, or changes in carrier or provider policies.

Messaging may be subject to limits, registration requirements, fees and content rules imposed by carriers and providers. We may throttle, block or decline to send messages that we reasonably believe violate the law, these Terms or those rules.

10Promotional use and publicity

In shortWe may name you as a customer and showcase content you make public or submit for that purpose. We ask before using a person’s face or voice in advertising, and we do not publish your clients’ private details.

Your name and logo. Unless you tell us otherwise in writing, Rytela may identify your organization as a Video Intros customer, using its name and logo, on our websites, in presentations and in marketing materials. You can withdraw this permission for future materials at any time by writing to us.

Promotional Content. “Promotional Content” means User Content that (a) you have made publicly available, (b) you submit or provide to us for use as an example, testimonial, case study or showcase, or (c) you otherwise expressly authorize us to use for promotion. You grant Rytela a worldwide, non-exclusive, royalty-free license to use, reproduce, edit, adapt, publish and display Promotional Content, and the names, company names and logos that accompany it, to demonstrate, advertise and promote Video Intros and other Rytela products. This includes product examples, demo reels, case studies, websites, presentations, social media and other promotional materials.

People’s image, voice and likeness. Where a promotional use would feature an identifiable person’s image, voice, likeness or testimonial, we will use it only with permission given for that use, by that person or by you on their behalf with their authorization. Agreeing to these Terms is not, by itself, that permission.

Private information is not promotional material. We will not publish Client Information, or content that was delivered privately to a recipient, in promotional materials unless it is Promotional Content and the permissions described above have been obtained.

Feedback and testimonials. If you give us feedback, suggestions, reviews or testimonials, we may use them without restriction or obligation to you, subject to the paragraph above on image, voice and likeness.

No compensation. No fee, royalty or other compensation is owed for any use permitted by this section unless we agree otherwise in a signed writing.

You may ask us to stop a future promotional use by writing to us. We will stop within a reasonable time, but we are not required to recall materials already published or distributed.

11Your responsibilities and acceptable use

In shortUse the Service lawfully and honestly. Do not abuse it, attack it or use it to deceive people.

You represent and warrant that the information you provide is lawful, that you have the rights to the content you upload, that you have consent to use people’s names, images and voices where required, that you have permission to contact each recipient, and that you will comply with all laws that apply to your use of the Service.

You agree that you will not, and will not allow anyone else to:

• impersonate any person or entity without authorization, or misrepresent who is sending a communication;
• create or send fraudulent, deceptive, defamatory, harassing, threatening, hateful, obscene or otherwise unlawful content;
• infringe or violate anyone’s intellectual-property, privacy, publicity or other rights;
• use the Service for unlawful harassment, stalking or abuse, or to send unsolicited communications in violation of law;
• create unlawful synthetic media;
• upload viruses, malware or other harmful code, or content designed to interfere with any system;
• probe, scan or test the vulnerability of the Service, bypass or attempt to bypass any security, access or usage control, or access accounts, links or data that are not yours;
• reverse engineer, decompile or attempt to extract source code, models, prompts or underlying ideas from the Service, except to the extent the law does not allow this restriction;
• scrape the Service, or use bots, scripts or other automation against it or its interfaces except as we expressly permit;
• interfere with or place an unreasonable load on the Service;
• resell, sublicense or provide the Service to third parties except as we expressly permit;
• use the Service to build a competing product or to benchmark it for a competitor; or
• use the Service in violation of export-control or sanctions laws.

Sensitive and regulated information. The Service is not designed for, and you must not use it to store or send, protected health information, payment card numbers, government identification numbers, financial account credentials or similar regulated information, unless we have agreed to that in a signed writing.

We may investigate suspected violations, remove content, and suspend or close accounts as described in “Suspension and termination.”

12Third-party services and integrations

In shortThe Service depends on other companies’ services. We do not control them and are not responsible for them.

The Service relies on, and may integrate with, services operated by third parties, including cloud hosting, databases, artificial intelligence, calendars, payment processing, analytics, communications and messaging, video processing, content delivery, authentication and other infrastructure and integrations.

Third-party services are governed by their own terms and privacy policies. When you connect or direct us to use a third-party service, you authorize us to exchange information with it as needed for the integration. The Rytela Parties do not guarantee the availability, accuracy, security, functionality, policies or continued availability of any third-party service outside Rytela’s reasonable control, and are not liable for it. We may add, change or remove providers and integrations at any time.

13Fees and payment

In shortIf you buy a paid plan, the price and billing terms we give you at that time apply.

Some or all of the Service may be offered without charge during early access. If you purchase a paid plan, you agree to pay the fees described in your order, plan or invoice, together with any applicable taxes, using a valid payment method. Payments may be processed by a third-party payment processor under its own terms.

Unless your order says otherwise, paid subscriptions renew for successive periods until cancelled, fees are payable in advance, and fees are non-refundable except where the law requires a refund. We may change our prices for future billing periods by giving you notice before the change takes effect. We may suspend the Service for amounts that remain unpaid after notice.

14Service availability and changes

In shortWe work to keep the Service running, but we do not promise it will always be available or that it will produce any business result.

We do not guarantee uninterrupted operation, any level of uptime, permanent storage, video or audio quality, delivery of any message, the accuracy of AI output, the uniqueness of generated content, compatibility with any device or system, or any particular business outcome, including leads, appointments, sales, revenue, conversion rates, response rates or customer engagement.

Subject to applicable law and to any written commitment we have made to you, we may change, improve or remove features, introduce or change limits, change integrations and AI providers, perform maintenance, and suspend or discontinue any part of the Service. Where a change materially reduces the core functionality you are paying for, we will make reasonable efforts to give you advance notice.

15Storage, retention and loss of content

In shortThe Service is not a backup. Keep your own copies of anything you cannot afford to lose.

The Service is not an archive or backup service. Content may be deleted when a video is replaced, when a link is revoked or expires, when you or your organization delete it, when an account closes, or under our retention practices, and deleted content may not be recoverable.

You are responsible for keeping your own copies of your content and of any information you need. To the fullest extent permitted by law, the Rytela Parties are not liable for any loss, deletion, corruption, alteration or unavailability of content or data, or for the cost of recreating it.

16Rytela’s intellectual property

In shortYou get a right to use the Service, not to own it or copy it.

Subject to these Terms, Rytela grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during the period you are permitted to use it. The names “Rytela,” “Video Intros” and “VideoIntros.com,” and their logos and marks, are the property of Rytela Inc. and may not be used without our written permission, except to identify the Service accurately.

Templates, default scripts and other materials we provide are licensed for use within the Service only. Any feedback you provide may be used by Rytela without restriction, and you assign to Rytela any rights in improvements to the Service that result from it.

17Confidentiality

In shortEach of us will protect the other’s non-public business information.

Each party may receive non-public information from the other that is identified as confidential or that a reasonable person would understand to be confidential. The receiving party will use that information only to perform or exercise rights under these Terms, will protect it with reasonable care, and will disclose it only to those who need to know it and are bound to protect it, or as required by law after giving notice where permitted. This does not apply to information that is or becomes public through no fault of the receiving party, was already known to it, is independently developed, or is rightfully received from a third party. Rytela’s rights to use User Content are governed by “The license you give Rytela.”

18Copyright and content complaints

In shortTell us if you believe content on the Service infringes your rights or misuses your likeness.

If you believe that content on the Service infringes your copyright or other rights, or uses your image, voice or likeness without authorization, write to [email protected]. Please include your contact details, a description of the work or right involved, where the content appears, a statement that you have a good-faith belief the use is not authorized, and a statement that your notice is accurate and that you are the rights holder or authorized to act for them.

We may remove or disable access to content that is the subject of a complaint, notify the account holder, and close the accounts of repeat infringers.

19Suspension and termination

In shortYou can stop using the Service at any time. We can suspend or end access if these Terms are broken or the Service is put at risk.

You may stop using the Service at any time. We may suspend or terminate your access, remove content, or disable links, with or without notice, if we reasonably believe that you have violated these Terms, that your use creates risk or possible legal exposure for Rytela or others, that abuse or fraud is occurring, that fees are unpaid, or that we are required to do so by law or by a carrier or provider. We may also end the Service or your access to it for convenience by giving reasonable notice.

When access ends, your right to use the Service stops, links may stop working, and we may delete your content as described in the Privacy Policy. Sections that by their nature should survive, including those on ownership, licenses already granted, disclaimers, limitation of liability, indemnification, release and disputes, survive termination.

20Disclaimers

In shortThe Service is provided as is, without warranties.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, INCLUDING ALL CONTENT, AI OUTPUT, MESSAGING AND THIRD-PARTY SERVICES, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. THE RYTELA PARTIES DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND QUIET ENJOYMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the paragraph above, the Rytela Parties do not warrant that the Service will be uninterrupted, timely, secure or error-free, that content will be stored or delivered without loss, that messages will be delivered, that AI output will be accurate or non-infringing, or that the Service will meet your requirements or produce any result. No advice or information obtained from Rytela creates a warranty that is not stated in these Terms. Some jurisdictions do not allow certain disclaimers, so some of these may not apply to you.

21Limitation of liability

In shortOur liability to you is limited, and we are not liable for indirect losses.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE RYTELA PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, CUSTOMERS, GOODWILL, CONTENT OR DATA, OR FOR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER THEORY, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE TOTAL LIABILITY OF THE RYTELA PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO RYTELA FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) ONE HUNDRED U.S. DOLLARS (US $100).

These limits apply to every Rytela Party, apply even if a remedy fails of its essential purpose, and reflect an allocation of risk that is a basis of the bargain between you and Rytela. They do not limit liability that cannot be limited under applicable law. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

22Indemnification

In shortIf your content or your use of the Service leads to a claim against us, you will cover it.

To the fullest extent permitted by law, you will defend, indemnify and hold harmless the Rytela Parties from and against all claims, demands, investigations, damages, losses, liabilities, fines, penalties, costs and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your User Content, including any claim that it infringes or violates intellectual-property, privacy, publicity or other rights; (b) your failure to obtain a right, permission, release or consent that these Terms make you responsible for; (c) your communications with any recipient, and any claim under communications, marketing or recording laws; (d) your use of AI output; (e) your violation of these Terms or of any law; and (f) any dispute between you and your clients, customers, team members or other third parties.

We may take control of the defense of any claim at our own expense, and you will cooperate with us. You will not settle a claim in a way that imposes an obligation on, or admits fault by, any Rytela Party without our written consent.

23Release

In shortDisputes between you and other people are between you and them.

Rytela is not a party to your relationships with your clients, customers, team members, recipients or other third parties. To the fullest extent permitted by law, you release the Rytela Parties from all claims, demands and damages of every kind, known and unknown, arising out of or connected with any dispute between you and any third party relating to your use of the Service, and you waive any law that would otherwise limit this release to claims you know of when you agree to it.

24Governing law and disputes

In shortTalk to us first. If that does not resolve it, disputes are decided individually, in court, under the law stated here.

Informal resolution first. Before starting a legal proceeding, you agree to send a written description of the dispute to [email protected] and to work with us in good faith for at least 30 days to resolve it.

Governing law and venue. These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the State in which Rytela Inc. maintains its principal place of business and applicable United States federal law, without regard to conflict-of-law rules. Subject to the paragraph above, you and Rytela agree to the exclusive jurisdiction of, and venue in, the state and federal courts located in the State in which Rytela Inc. maintains its principal place of business, and waive any objection to that forum. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND RYTELA EACH WAIVE THE RIGHT TO A JURY TRIAL AND AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING.

Time limit. To the fullest extent permitted by law, any claim arising out of or relating to the Service or these Terms must be brought within one year after the claim arises, or it is permanently barred.

25Changes to these Terms

In shortWe may update these Terms. If the change is material, we will tell you.

We may update these Terms from time to time. The date at the top shows when they last changed. If a change is material, we will give reasonable notice, for example by posting a notice in the Service or by email. Changes apply from the date stated in the notice. By continuing to use the Service after that date, you accept the updated Terms. If you do not agree, stop using the Service.

26General terms

In shortThe standard provisions that make the rest of these Terms work.

Entire agreement. These Terms, together with any signed order or agreement with Rytela, are the entire agreement between you and Rytela about the Service and replace earlier understandings about it.

Assignment. You may not assign these Terms without our written consent. Rytela may assign them to an affiliate or to a successor in connection with a merger, acquisition, financing, reorganization or sale of assets. These Terms bind and benefit the parties and their permitted successors and assigns.

Third-party beneficiaries. The Rytela Parties are intended beneficiaries of the provisions that protect them and may enforce those provisions. Otherwise these Terms create no rights for third parties.

Severability and waiver. If a provision is found unenforceable, it will be enforced to the maximum extent permitted and the rest of these Terms will remain in effect. A failure to enforce a provision is not a waiver of it.

Events beyond our control. Rytela is not responsible for any delay or failure caused by events beyond its reasonable control, including failures of the internet, carriers, hosting or other providers, power failures, labor disputes, natural events, government action or security incidents not caused by our lack of reasonable care.

Relationship. You and Rytela are independent contractors. These Terms do not create a partnership, joint venture, agency or employment relationship.

Export and sanctions. You may not use the Service if you are located in, or are a resident or national of, a country or territory subject to comprehensive U.S. sanctions, or if you are on a U.S. government restricted-party list.

Notices. We may give you notice through the Service or at the email address or phone number associated with your account. You may give us legal notice by email to [email protected].

Headings and summaries. Headings and the “In short” summaries are for convenience only. If a summary and the full text differ, the full text controls.

27Contact

In shortHow to reach Rytela Inc. about these Terms.

Video Intros is a product and service of Rytela Inc. Questions about these Terms can be sent to [email protected]. Privacy questions and requests can be sent to [email protected].