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POST /v1/touchpoint-events
Authorization: Bearer vi_test_••••••••••••
Idempotency-Key: your_crm:appointment_123:new_appointment
Content-Type: application/json{
"touchpoint": "new_appointment",
"occurred_at": "2026-10-05T17:40:00Z",
"member": {
"external_id": "rep_456"
},
"recipient": {
"first_name": "Andrea",
"last_name": "Smith",
"phone": "+12405550100"
},
"reference": {
"source": "your_crm",
"type": "appointment",
"id": "appointment_123"
},
"context": {
"appointment": {
"starts_at": "2026-10-06T18:00:00Z",
"timezone": "America/New_York"
},
"lane": "retail"
},
"metadata": {
"job_id": "job_789"
}
}{
"id": "evt_8f3c2a71d04e",
"object": "touchpoint_event",
"status": "accepted",
"touchpoint": "new_appointment",
"environment": "test",
"created_at": "2026-10-05T17:40:01Z"
}The simulated response appears here.