Console preview Sample data

Event log

Everything an integration sent and what became of it. A design preview of the console’s event log.

Preview only. These are sample events with fictional people. Retry is shown but is not connected to anything.

Time	Touchpoint	Customer	Member	Source	Status
Oct 5, 1:40 PM	`new_appointment`	Andrea Smith	Anthony Baker	your_crm	Processed
Oct 5, 1:40 PM	`new_appointment`	Andrea Smith	Anthony Baker	your_crm	Duplicate
Oct 5, 12:12 PM	`inspection_findings`	Marcus Lee	Dana Ortiz	acculynx	Processed
Oct 5, 11:03 AM	`project_update`	Priya Nair	Anthony Baker	acculynx	Accepted
Oct 5, 9:47 AM	`claim_update`	Tom Whitaker	J. Baker	acculynx	Failed
Oct 4, 4:26 PM	`on_my_way`	Grace Kim	Dana Ortiz	your_crm	Processed
Oct 4, 2:05 PM	`retired_touchpoint`	Ben Alvarez	Anthony Baker	your_crm	Failed
Oct 4, 10:18 AM	`project_complete`	Lauren Tate	Dana Ortiz	acculynx	Processed

evt_8f3c2a71d04e Processed

Oct 5, 1:40 PM

Event

Idempotency-Key: your_crm:appointment_123:new_appointment

Request

{
  "touchpoint": "new_appointment",
  "occurred_at": "2026-10-05T17:40:00Z",
  "member": {
    "external_id": "rep_456"
  },
  "recipient": {
    "first_name": "Andrea",
    "last_name": "Smith",
    "phone": "+1240555••••"
  },
  "reference": {
    "source": "your_crm",
    "type": "appointment",
    "id": "appointment_123"
  },
  "context": {
    "appointment": {
      "starts_at": "2026-10-06T18:00:00Z",
      "timezone": "America/New_York"
    }
  }
}

Resolved touchpoint

new_appointment

Resolved member

Anthony Baker

Processing

Created Video Intro vi_5b0e7c1e…9c10

Response

{
  "id": "evt_8f3c2a71d04e",
  "object": "touchpoint_event",
  "status": "accepted",
  "touchpoint": "new_appointment",
  "environment": "test",
  "created_at": "2026-10-05T17:40:01Z"
}

Errors

None